Who We Are
Suggested text: Our website address is: https://www.bastaeco.com
Basta Eco Products is a leading provider of sustainable energy solutions including solar products, electric vehicles, and energy-efficient appliances.
Information We Collect
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Personal Information: When you make a purchase, create an account, or contact us, we collect information such as name, email, phone number, shipping address, and payment details.
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Technical Data: We automatically collect IP addresses, browser type, device information, and usage patterns when you interact with our website.
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Product Information: For warranty and service purposes, we may collect details about your purchased products including serial numbers and purchase dates.
How We Use Your Information
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To process and fulfill your orders for solar products, electric vehicles, and other eco-friendly solutions
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To provide customer support, warranty services, and product maintenance
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To improve our products, services, and website experience
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To send you information about new products, promotions, and sustainability tips (you can opt-out anytime)
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To comply with legal obligations and prevent fraudulent activities
Data Sharing
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Service Providers: We share necessary information with payment processors, shipping carriers, and installation partners to complete your orders and services.
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Manufacturers: Product warranty claims may require sharing purchase details with our manufacturing partners.
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Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
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We never sell your personal information to third-party marketers.
Cookies and Tracking Technologies
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We use cookies to remember your preferences, analyze site traffic, and personalize your experience.
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Essential cookies are required for core functionality like shopping carts and account access.
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Analytics cookies help us understand how customers use our site to improve our offerings.
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You can manage cookie preferences through your browser settings, though this may affect website functionality.
Data Security
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We implement industry-standard security measures including encryption, firewalls, and secure servers.
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Payment transactions are processed through PCI-compliant gateways; we don't store complete credit card information.
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While we take reasonable precautions, no internet transmission is 100% secure. We cannot guarantee absolute security.
Data Retention
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We retain purchase records for warranty and service purposes as required by law (typically 5-7 years).
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Account information is kept as long as your account remains active or as needed to provide services.
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You may request deletion of personal data, subject to legal retention requirements.
Your Rights
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Access: Request a copy of your personal data we hold
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Correction: Update inaccurate or incomplete information
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Deletion: Request erasure of personal data under certain conditions
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Opt-out: Unsubscribe from marketing communications at any time
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To exercise these rights, contact us at privacy@bastaeco.com
Children's Privacy
Our products and services are not directed to children under 16. We do not knowingly collect personal information from children without parental consent.
Changes to This Policy
We may update this privacy policy periodically. The updated version will be posted on our website with the effective date. Significant changes will be communicated to registered users.
Contact Us
For privacy-related inquiries or to exercise your rights, please contact:
Basta Eco Products Privacy Officer
Email: info@bastaeco.com
Phone: [Your Contact Number]
Address: [Your Business Address]
