1. Introduction

Welcome to Basta Eco Products. These Terms and Conditions govern your use of our website (www.bastaeco.com) and all purchases of our sustainable energy products including solar systems, electric vehicles, and energy-efficient appliances.

By accessing our website or purchasing our products, you agree to be bound by these Terms. If you disagree with any part, please refrain from using our services.

2. Product Information

• We make every effort to display product colors, specifications, and features as accurately as possible, but actual colors may vary slightly due to device display differences.

• Technical specifications are provided by manufacturers and may change without notice. For critical specifications, please verify with our sales team before purchase.

• Product availability is subject to change. While we strive to maintain stock, high demand items may become temporarily unavailable.

3. Orders and Pricing

• All prices are in Indian Rupees (₹) and inclusive of GST unless stated otherwise.

• We reserve the right to correct pricing errors that may occur due to system glitches or incorrect data entry.

• For electric vehicles and large solar installations, a deposit may be required to confirm your order with the balance payable before delivery/installation.

• Order confirmation does not guarantee availability. We will notify you immediately if a product becomes unavailable after order placement.

4. Payment Methods

• We accept various payment methods including credit/debit cards, net banking, UPI, and select digital wallets.

• For high-value purchases (above ₹50,000), we may require additional verification for security purposes.

• Your payment is processed through secure gateways. We do not store complete credit card information.

5. Delivery and Installation

• Delivery timelines vary by product and location. Standard delivery times are estimates only.

• For solar products and electric vehicles, professional installation/demonstration may be required and scheduled separately.

• You must inspect products upon delivery and report any damage within 48 hours. Installation constitutes acceptance of the product's condition.

• Some areas may have restricted delivery for large items. Please check with our team before ordering.

6. Returns and Warranty

• Most products come with manufacturer warranties covering defects in materials/workmanship. Warranty periods vary by product.

• Warranty claims must be accompanied by original proof of purchase. Certain warranties require product registration.

• Returns are accepted within 7 days for unused, unopened products in original packaging. Special conditions apply for solar panels and electric vehicles.

• Customized or specially ordered products cannot be returned unless defective.

7. Website Use

• You agree not to use our website for any unlawful purpose or in any way that might harm our reputation.

• Account holders are responsible for maintaining confidentiality of login credentials and all activities under their account.

• We may terminate accounts or restrict access if we suspect fraudulent activity or violations of these Terms.

8. Intellectual Property

All content on our website including logos, product designs, and technical documentation are property of Basta Eco Products or our licensors. Unauthorized use is prohibited.

9. Limitation of Liability

• Basta Eco Products shall not be liable for any indirect, incidental, or consequential damages arising from product use or inability to use our website.

• Our total liability for any claim related to these Terms or our products shall not exceed the purchase price of the relevant product.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in [Your City], Kerala.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our services after changes constitutes acceptance of the new Terms.

12. Contact Information

For questions regarding these Terms, please contact:

Basta Eco Products
Email: info@bastaeco.com
Phone: [Your Contact Number]
Address: [Your Registered Office Address]